Importing PDF files and seeing nothing? PSE 14

[colleenc5532017]

PhotoShop Elements 14 stopped importing Adobe PDF files recently.  Everything looks the same until the file opens and is just a transparent background.  Can anyone offer advice on how to fix this?

I am copying this person's request because the same thing is now happening to me in PSE14... anyone know why?

[arshla jindal]

Hi,

Would you please try opening this PDF in Acrobat to see if this is not a corrupted file? Let me know your findings.

Also provide the screenshot of what happens when you open it in PSE in case it opens fine in Acrobat.

Thanks,

Arshla