importing to PSE 2023 from sd card

[Oliag000]

I have a newly installed PSE 2023 program on a brand new MacPro.  PSE is not recognizing my sd card although it is recognized by the Mac   It simply states no device is found    Any advice on what I am doing wrong or is the program defective?

[Peru Bob]

Copy the files to your internal drive and then import to the organizer.

[Greg_S.]

I know nothing about Macs.  But, on Windows, when a device is not recognized by Elements even though it is recongized by the OS, it sometimes helps to relaunch the program.