Install failed

[Kim.F]

Help Please. Had to get a new computer. Trying to install Photoshop Elements. Purchased in 2022, last updated to version 20.0. Os is Windows 11.

When I use the "Download"  from manage my account window it gets to 8% and stops. Error message 183. I turned off Windows anti-virus. I haven't loaded any other virus programs on this computer.

Tried 4 times. Same result.

All help is greatly appreciated.

Thank you

[Jeff Arola]

See this thread:

https://community.adobe.com/t5/photoshop-elements-discussions/installations-error-183-msvcp120-dll-b...