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Install fails on PSE 2019 after an "abnormal exit"

New Here ,
Jun 10, 2021 Jun 10, 2021

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Attempt to start PSE 2019 fails after error message "abnormal exit".  Suggest starting from another catalog, but the PSE 2019 does not load the initial screen with the catalog manager. Downloaded a new copy od PSE2019.exe but installer cannot get past initial GUI screen.  Screen too small to show all choices, cannot be restored or maximized. Any suggestions are welcome.

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Download and install, Problem or error, Windows

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Adobe Community Professional ,
Jun 10, 2021 Jun 10, 2021

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Hi,

 

If you've not uninstalled Adobe Photoshop Elements 2019 try starting the Organizer with the Shift key held down. That should open up the Catalog Manager where you can either select the catalog you want to open, or select it and click the Repair button.

 

Regarding the Installer dialog window (if you still need to reinstall Photoshop Elements 2019) - try hitting the Return key or if that doesn't work hit the Tab key three times then hit Return.

 

Hope that helps 🙂

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