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install on mac

New Here ,
Nov 21, 2016 Nov 21, 2016

I recently purchased the photoshop elements 15 and i can't get it to download. I have the updated mac yosemite so I'm not sure why it says safari can't open it. I just want to work on some photos but this has been such a hassle! Please help!

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LEGEND ,
Nov 21, 2016 Nov 21, 2016

Try downloading from the trial server and validate with your serial number. Use the link below:

https://www.adobe.com/products/photoshop-elements/download-trial/try.html

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Community Expert ,
Nov 21, 2016 Nov 21, 2016

it says safari can't open it

What is the exact error message?

Can you post a screenshot?

FAQ: How do I capture and post a screen shot or video?

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Adobe Employee ,
Dec 18, 2016 Dec 18, 2016
LATEST

Hi Pemrick23,

Could you please download the Photoshop Elements from above link and re-install the application again? If this doesn't fix the issue could you please share screenshot or recording video with us for the issue?

Thanks,

Raushan

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