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Install Ph 15

New Here ,
Jun 04, 2017 Jun 04, 2017

I have installed Adobe Photoshop Elements 15. But I can not start the program without getting the following info:

Adobe Photoshop Elements 15 has stopped working

One problem caused the program to stop functioning properly. The program closes and you will be notified if there is any solution to the problem.

What am I doing wrong?

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Community Expert ,
Jun 04, 2017 Jun 04, 2017

Try updating or rolling back your video driver directly from the card manufacturer's site.

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Adobe Employee ,
Jun 05, 2017 Jun 05, 2017
LATEST

Hi JanZeta,

Thanks for posting in Adobe forum.

I understand you are facing issue with the crash of Adobe Elements 15.

Firstly,

Please read & follow this article.

Secondly,

You can also try the following steps

- Open CMD as "Administrator"

- Type this command  netsh winsock reset

- Hit Enter

- Restart your machine

- Open Elements & check

Hope this helps

Thanks

Regards

Dhananjay

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