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installation error

New Here ,
Jun 15, 2020 Jun 15, 2020

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I am at a loss to what Adobe is doing - i tried to install adobe elements on windows and wouldnt install - we then tried our Mac computer running the latest software - after 2 hours of phone and remote login - there is an issue with adobe installer - why is this the only software my computers have trouble with - now i am being advised it may take 48 hours for further help - and could i hang around so they can login again 

- geez pathetic !!

 

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Download and install

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LEGEND ,
Jun 16, 2020 Jun 16, 2020

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I’m not seeing these problems and I’m using PSE 2020 on both Windows and Mac. What exactly is the problem? Are you seeing any error messages?

You could try a different installer by starting as a free trial and then activating with a serial number.

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