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Installation problem with PSE 2020

New Here ,
Aug 06, 2020 Aug 06, 2020

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I cant install PSE 2020 ( DVD-version). If i give the serial Nr., a window with the message "your browser or your

OS or Adobe PSE ist not actual".(red) My OS is Windows 10 with the latest update from august 2020. Therefor the

the internet explorer 11 is actual?. I have changed to microsoft edge but with no success. Always i became the Message " no internet connection"

I have tryed the "download-way" and give my serial Nr. But without success.

Is there a clever idea? Otherwise give me your adress...

 

 

TOPICS
Feature request, How to

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Adobe Community Professional ,
Aug 06, 2020 Aug 06, 2020

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Hi
Since your question is about Photoshop Elements, I have moved this from the Photoshop forum where you posted.
~ Jane

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Adobe Community Professional ,
Aug 06, 2020 Aug 06, 2020

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Can you post a screenshot of the error message?

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New Here ,
Aug 06, 2020 Aug 06, 2020

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Here are the screenshot in sequence of install process

Adobe1.jpg

Adobe2.jpg

Adobe3.jpg

Adobe4.jpg

Adobe5.jpg

Adobe6.jpg

Adobe without Internet 7.jpg

The last Screenshot shows my status at the same time. My Serial Number is giving to me after input of the calling-code. Thank you for the help.

kind regards

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