Installing Elements 15

Report · Dec 25, 2016

Never had a Photoshop Application on my laptop before. Windows 10. Tried to download Elements 15 (full version) acquired from reputable UK photographic dealer. I get 99% loaded then the loading failed with a Critical Error. Tried reloading but still the same? Any suggestions please. Thanks and Merry Xmas!

Report · Jan 02, 2017

Hi,

Please post the screenshot of error message that you get while installing.

Thanks,

Arshla

Report · Jan 03, 2017

Thanks.

I managed to download the programme eventually. It may have been a problem with my Firewall preventing the final registration process. Switched off the Firewall for an hour tried the reload and all OK.

Cheers