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Installing Photoshop Elements 2020

New Here ,
May 11, 2020 May 11, 2020

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I recently purchased software license download card for Photoshop Elements 2020 but after 6 attempts have not been able to install software. I have serial number etc but download reaches 6% stops for a while, starts again and download stops completely at 7% and I receive an installation failed message with error code 117. Unfortunately I am not exceptionally computer literate and the instructions when I go to the error code page make little sense to me. Has anybody had the same problem and how did you resolve. Am I better off going to a computer shop to have them install? Would appreciate any advice. Many thanks.

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Download and install

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correct answers 1 Correct answer

New Here , May 12, 2020 May 12, 2020
Thank you for your response. Thanks to assistance of Customer Care team, Problem has been resolved and installation is now complete.Thanks again

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Adobe Community Professional ,
May 11, 2020 May 11, 2020

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New Here ,
May 12, 2020 May 12, 2020

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Thank you for your response. Thanks to assistance of Customer Care team, Problem has been resolved and installation is now complete.

Thanks again

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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