• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Issue with Photoshop Elements 2022 & latest Canon R6II Raw file

New Here ,
Jan 08, 2023 Jan 08, 2023

Copy link to clipboard

Copied

Hi,

I am trying to open up the latest RAW file from my R6II on PS Elements 2022 on my Mac ver13.1 and it's given me an error.  I have reinstalled PS Elements 2022 and updated latest Camera Raw as well.  Any work around, please help.  Thank you.

Views

738

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Community Expert , Jan 08, 2023 Jan 08, 2023

The Canon R6 Mark II requires camera raw 15.0 or newer, which can be installed by following the directions here:

https://helpx.adobe.com/photoshop-elements/kb/camera-raw-update-not-available.html

Votes

Translate

Translate
Community Expert ,
Jan 08, 2023 Jan 08, 2023

Copy link to clipboard

Copied

The Canon R6 Mark II requires camera raw 15.0 or newer, which can be installed by following the directions here:

https://helpx.adobe.com/photoshop-elements/kb/camera-raw-update-not-available.html

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jan 08, 2023 Jan 08, 2023

Copy link to clipboard

Copied

Thanks Jeff, appreciate it for sharing the FAQ help link.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jan 09, 2023 Jan 09, 2023

Copy link to clipboard

Copied

LATEST

I have the same problem except on Windows 10 , PSE 2022. I have followed the instructions noted above and have installed Adobe RAW V15 at least 10 times. When I go thru the first step noted above and get to the RAW file to copy, it is Camera Raw.8bi and is date 9/23/22, not 1/9/2023. What could I be possibly doing wrong.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines