issue with photoshop elements 2023 on a mac [Stuck on Loading Editor Workspace]

[Fay246779210j6q]

it will not load even though I've re-installed it and closed my computer several times! it says it trying, see screeshot below, but then it times out. My 2023 premiere elements works fine. I had trouble with 2023 organizer, but when I got that working, photoshop elements stopped working and  refused to load. anyone tell me what's happening and how I can fix it? thanks so much!

 

[Glenn 8675309]

Do you have any plug ins installed?

[Fay246779210j6q]

thank you for responding! I don't think so. the puzzle is everything was
working fine until I opened organizer after which photoshop elements
wouldn't load, although it looked like it was trying! I also have the 2022
version on my computer, and wonder if I should uninstall it and try
again...or uninstall everything and try again...

H. Fay Wilkinson
The Creative Cocoon
Registered Expressive Arts Practitioner
Storycatcher

[Glenn 8675309]

Hold down your left command key, then click on the icon that you use to start the editor. 

Annswer yesr when given the choice. 

[Fay246779210j6q]

thank you for the suggestion. I tried it, but unfortunately didn't get an option to answer yes. it took me to the homepage with the 3 options - organizer, photoshop and premiere but would not load photoshop. the other two are working fine! its a puzzle!

[Glenn 8675309]

from the home page:  hold that key down again, then click on the editor icon.

[Fay246779210j6q]

thank you for your help everyone. I could not resolve the issue so ended up de-installing and re-installing. seems to be OK now. really appreciate your responsiveness. happy holidays!