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I just recently updated from elements 2018 to 2021. I imported some pictures which definitely have GPS data in the meta data. But for some reasons I don't see nor a map and the neither pictures assigned to places there. There is no map at all. What's wrong here?
Best Sven
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Hello,
Could you please confirm if you are connected to the internet while using map?
If yes, can you please share your graphics card details?
Thanks,
Priyanshi
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. . . and it may also be helpful to know what language your program is using?
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Hello Priyanshi, hello Greg,
I'm using an HP Desktop PC and just found following information for a graphic card: Intel(R) HD Graphics 630.
I definitely can confirm that I was and I am connected to the internet.
The language of my installed program is German.
Best Sven