Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
1

Issues with Camera Raw

Community Beginner ,
Oct 08, 2025 Oct 08, 2025

Photoshop Elements 2025 freezes when i try to open a camera raw file. However Elements 2022 works perfectl;y with camera raw files. I have tried un-installing The camera Raw plugin and re-installing it but it doesn't make any difference. Appreciate any ideas  to resolve this.

TOPICS
Problem or error
100
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Oct 08, 2025 Oct 08, 2025

In the Edit>Preferences>Performance dialog, try changing whatever setting you have for Use Graphics Processor for improved performance.

 

5742025.10.08.png

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Oct 09, 2025 Oct 09, 2025

Hi Greg_S

Thanks. I've unticked the 'graphic processor for improved performance' box but it still doesn't open a .nef file or a .drig file

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Oct 09, 2025 Oct 09, 2025

What camera model do you have? 

Is your Graphics Card recognized?  Please show us a screenshot of the Performance dialog box.

If you go to Help>About Plug-in>Camera Raw, what version of Camera Raw is shown?

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Oct 09, 2025 Oct 09, 2025
LATEST

Camera is a Nikon D750 and Camera Raw version is 17.0.0.2043. PE Performanced screenshot.jpg

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Oct 09, 2025 Oct 09, 2025

I have reported this to Adobe as a bug. Choosing any Adobe or camera profile causes a crash on Mac and a freeze in Windows.

 

Regarding your own separate issue  I can confirm that NEF files for that model do open for me in PSE 2025.

 

Screenshot 2025-10-09 120146.png

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines