License missing in Adobe Account

New Here ,
Nov 27, 2021 Nov 27, 2021

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Hi!

 

I have got a full license for Photoshop Elements 2021 and a full license for Photoshop Elements 2022.

In my Adobe account, I see the license for 2022, but the license for 2021 is missing.

2021 itself is currently still working fine. Why don't I see it in my account?

 

Best regards,

Thomas

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Adobe Community Professional ,
Nov 27, 2021 Nov 27, 2021

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Did you register it?

That can be done from your account.

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New Here ,
Nov 27, 2021 Nov 27, 2021

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Yes. There it also says that the key is already in use.

I have been using Photoshop Elements 2021 for a year now.

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