Licensing for the product has stopped working

Report · Dec 09, 2016

I am working on a project, tried to open my Photoshop elements, and I got the message that "the licensing for this product has stopped working".

I have tried to contact Adobe, but it is impossible to find a phone number to contact them.

Any help would be appreciated.

Thanks

Judith

Report · Dec 09, 2016

Exactly which version of the program?

Mac or Windows and exactly which version of the operating system?

Recent Mac AND Windows operating systems have been known to cause "odd" problems

Report · Dec 09, 2016

See here:

or here:

Report · Jan 05, 2017

Hi,

Please let me know if you are still facing this issue.

Regards,

Mayank

Report · Jan 05, 2017

Hi Yes still unable to open Elements. Regards

Sent from my iPad