Lost Albums

[eugener9716888]

I have Adobe Elements 2019. I had several albums set up in Organizer and was working on them in Editor. This morning Elements prompted that I needed to install an update. After the update was installed, the albums are no longer in Organizer and I can't find them anywhere. When I go to Photoshop Elements Organizer and click on about, it says Version 17.0 (20180830.m.125874)x64.

[MichelBParis · Accepted solution]

eugener9716888  wrote

I have Adobe Elements 2019. I had several albums set up in Organizer and was working on them in Editor. This morning Elements prompted that I needed to install an update. After the update was installed, the albums are no longer in Organizer and I can't find them anywhere. When I go to Photoshop Elements Organizer and click on about, it says Version 17.0 (20180830.m.125874)x64.

The update is only for the raw converter module (ACR). I don't see how that could have changed your catalog.

Albums are only a feature of your catalog(s).

They are stored in your catalogs as lists of pointers to your media files managed in the catalog.

Think about them as 'playlists' in your preferred sort order. They are not new files nor duplicates. Just lists of links.

The most likely explanation is that you are using another catalog than the one storing your albums.

[eugener9716888]

That seems to have been the problem. Thanks!

[Greg_S.]

Do you have the Folder view open instead of the Album view?

If the Album view is open and you don't see anything, try the following:

1.  Go to Find>By Details (Metadata) in the menu.

2.  Under the Search Criteria dialog, choose Albums from the dropdown box.

3.  Do you see any of your albums in the Include dropdown box?

Added:  Sorry, I cross-posted.