Lost email, how to re register my product

[Rafał Dziewa]

Hi,

i bought adobe photoshop elements 12 in 2014, I installed it only once and registered it to an email that i have no access too. How can i reinstall it now? I have the box version with serial number, but when i try the number it is already in use and cant go any further.

Cheers

[davescm]

Hi , I've moved your post from the Photoshop forum to the Photoshop Elements forum where you are more likely to get answers relevant to your issue.

Dave

[Peru Bob]

Please go to Adobe Customer Service and only ask to have your activations reset (Make sure to sign in to your Adobe account first and allow popups and cookies on your browser. You may not be able to see the chat window if using a VPN.):
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.