I was gifted adobe photoshop elements and premiere elements 14 in 2015. I have the original receipt through amazon but no "redemption code". I literally threw away the box last week not realizing the serial number was on the box. I am trying to install the program on my new computer and need it. I have chatted with adobe via online and the phone with no help at all. They even had me send them the receipt and I still haven't heard a single thing. I have the program on my old computer, is there a way to find the serial number in the program??? I am so frustrated with adobe customer help right now.