Copy link to clipboard
Copied
A couple of days ago, I noticed an on-screen notification that PSE 2022 had been updated. Since then, the application refuses to produce high-resolution JPEGS. I'm working with 10-11 MB snapshots from a DSLR that I normally expect to produce cropped and edited images of roughly 4-6 MB when I save them at a quality level of 12. Now, despite the settings, which I have rechecked to the best of my ability multiple times, my photos are saving at a pixelating 500 KB or so. Am I missing a setting, or is it possible that the update created an issue?
Copy link to clipboard
Copied
Are you sure you are using 'save as' or 'save for web'?
Copy link to clipboard
Copied
Copy link to clipboard
Copied
If all of the photos have been cropped, take a look at the Crop Tool options. I think the default resolution may be set at 72ppi and it is sticky.
Copy link to clipboard
Copied
Copy link to clipboard
Copied
Thanks to Michel and Greg for your responses. I couldn't resolve the issue through any of the fixes I tried. However, all is now well after uninstalling and reinstalling the software.