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Map is currently unavailable -Ps Elements 16

Explorer ,
Nov 30, 2018 Nov 30, 2018

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Since yesterday 29 Nov 2018, when I load Ps Organizer and click places the there is message.   "Map is not available at this point. Please click "More" for further information."   There is a click button MORE but that just takes me to the Adobe website that tries to sell me something.

Spending lots of going round and round the support site, I find this problem reported previously and that the cause is a failure of the program to load Google Maps. OK but what do I do now? I am unable to add location data to any of my photos?

Is this a program fault?  Can I fix it? Who will work on it?

Anybody help please?

Thank you

Ken W

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correct answers 1 Correct answer

Adobe Community Professional , Nov 30, 2018 Nov 30, 2018
Same question a few minutes ago:Maps PSE 18

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Adobe Community Professional ,
Nov 30, 2018 Nov 30, 2018

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Same question a few minutes ago:

Maps PSE 18

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New Here ,
Dec 07, 2018 Dec 07, 2018

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Exactement le même problème avec version 2018 elements .  Same problem. Une solution.  One solution ?

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New Here ,
Feb 12, 2021 Feb 12, 2021

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Obviously no change in the last two years. I've not used it for that long, but discovered today that the map is unavailable. Hoep somebody has an answer

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Adobe Community Professional ,
Feb 12, 2021 Feb 12, 2021

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@starlight 97  See https://helpx.adobe.com/au/elements-organizer/kb/maps-not-loading.html

 

In short:

  • The Map got broken for versions 2018 and earlier - apparently because Google disabled the ability for other software to 'talk' to their own map software. 
  • Adobe's answer is to upgrade Elements to the current version since the Map is no longer based on Google.

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