menu bar elements 15 [Can't access tools on organizer 15. OK in editor]

[K9john]

Can't access tools on organizer 15. New down load. ok in editor

[mytaxsite]

K9john wrote:

Can't access tools on organizer 15. New down load. ok in editor

There is no Tools in Organizer because there is nothing to edit in Organizer.  You need to launch the Editor which can be done from Organizer by clicking on the link at the bottom of the screen in Media tab.  See this picture:

[K9john]

can't open file, edit, find, view or help. can't import in organizer. Uninstalled and installed 3 times

[mytaxsite]

K9john wrote:

can't open file, edit, find, view or help. can't import in organizer. Uninstalled and installed 3 times

Please post a screenshot of what exactly are you getting and also explain clearly what are you trying to do in Organizer.

Also note that installing and reinstalling rarely solved anything unless you know what you are doing.  So don't waste your time doing it as it might corrupt something else on your machine.

[K9john]

On the top of the work screen the file, edit, find, view or help buttons will hi-light but no open. also the import button wouldn't open also the share and create will not work. plus when I go to places it doesn't being up the map

[Anwesha Dev Chaudhary · Accepted solution]

Sorry for the inconvenience.

Please follow the instructions mentioned in the article Mouse cursor not visible or menus not opening in Adobe Elements Organizer​ to resolve this issue.

Thanks,

Anwesha