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Menueinträge in Photoshop Elements 12 verschwunden

New Here ,
Jun 12, 2017 Jun 12, 2017

Liebe Community,

seit kurzer Zeit sind bei meinem Adobe Photoshop Element 12 die Menueinträge verschwunden. Ich habe das Programm komplett deinstalliert und anschließend neu installiert, damit war das Problem bis zum Neustart des Programms behoben. Beim nächsten Neustart war auch des Problem wieder da. Der Fehler stellt sich so dar, dass beim öffnen eines Menues zwar die Dropdown Liste geöffnet wird, allerdings keine Einträge mehr zu sehen sind.

Hier mal am Beispiel "Bearbeiten" Woran kann das liegen?

Vielen Dank und Grüße Rainer

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Adobe Employee ,
Jun 12, 2017 Jun 12, 2017

Hi rainerh,

Thanks for contacting Adobe forum.

I can understand you are facing issue with Adobe Elements in Windows 10 .

I would advice you to please read & follow this forum thread.

Hope this helps

Thanks

Regards

Dhananjay

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New Here ,
Jul 20, 2017 Jul 20, 2017

Hello,

your Link does not help us but that thread is closed.  (Ihr Link hilft uns nicht weiter, aber der zugehörige Thread wurde geschlossen.)

There some users who cannot roll back the last windows update. Like us: (Es gibt einige Nutzer, die das Windows-Update nicht rückgängig machen können. Wie wir: )

Screenshot_Windows-rollback.png

You see, that we cannot roll back the last windows update. (Sie sehen, dass wir das Windows-Update nicht rückgängig machen können.)

I hope, that you have got another solution. An update for Photoshop elements? Our version ist adobe photoshop elements 9.

(Ich hoffe, dass Sie noch eine andere Lösung haben. Z.B. ein Update für Photoshop Elements? Unsere Version ist Adobe Photoshop Elements 9.)

Thank you for your support! (Vielen Dank für Ihre Hilfe!)

Martin

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Adobe Employee ,
Aug 02, 2017 Aug 02, 2017

Solution to a similar problem is being talked about in this thread https://answers.microsoft.com/en-us/windows/forum/windows_10-performance/photoshop-element s-10-pull...

Please see if this is helpful.

Thanks,

Anwesha

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New Here ,
Aug 03, 2017 Aug 03, 2017

Hello,

thank you, Anwesha, for your answer. But the linked thread did not help.

There are some remarkable answers in that thread. Someone, who at first thought that his problem was solved, wrote this:

"As of tonight, I'm now a user of Photoshop Elements 15 (and Premier Elements 15) and, so far, its pulldown menus have text!“

Buying a new version is no solution for us. We have many programs that we have bought in the last years and don't want to buy new programs after updating windows.

And other suggestions:

„How to handle it:

1. NEVER EVER install the creators update from WIN10

2. If you have installed it, never turn off the comuter again.

3. Buy some PSE 15 versions which work with creators update.

4. Install a legal WIN7-VM virtual machine on your computers and install the PSE there.“

I see that it is not easy to handle it.

As a result: I state that there ist no whole solution for that problem for the different PSE-versions and PCs.

I hope, that you won't close this discussion. I will read the other linked threads and the linked threads and so on hoping that there ist a solution for us inside that we didn't try yet.

Good bye

Martin

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New Here ,
Aug 03, 2017 Aug 03, 2017

Hi community,

today I got and installed Windows 10 update

2017-07 Kumulatives Update für Windows 10 Version 1703 für x64-basierte Systeme (KB4032188)

After installation and reboot of the system the error was fixed. Thank you to all helpers.

Rainer

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New Here ,
Aug 04, 2017 Aug 04, 2017
LATEST

And now today the error is present again

a pity

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