Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

menus change format in assisted mode

New Here ,
Dec 22, 2016 Dec 22, 2016

I just installed PSE 15 and uninstalled PSE 11. There seems to be a problem with the 'pages' in 'assisted mode': when I move the cursor over the screen with the pictures that indicate types of activities, these pictures become smaller and the text in it almost unreadable. When I open one of these pictures the same happens with the menu on the right side where the various options are selected: two sizes of the menu are projected and these overlap. It is hardly possible to select an action.

Anybody out there who knows a cure?

420
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Dec 22, 2016 Dec 22, 2016

Hi andrel35543801,

We regret the inconvenience you are facing.

I would request you to please post a screenshot of the application while you face this issue.

I would be able to assist you better accordingly.

Thanks,

Arshla

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Dec 23, 2016 Dec 23, 2016

Thank you for your reaction. Here are two screenshots that illustrate the issue.2016-12-23 11_43_34-_1040998.RW2 bij 27,1% (RGB_8).jpg2016-12-23 11_42_32-Photoshop Elements 15 Editor.jpg

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jan 03, 2017 Jan 03, 2017

Are you using Remote desktop connection ??

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jan 03, 2017 Jan 03, 2017

Yes, I am using a second screen through a docking station. The latest version of Display Link Graphics Driver is installed.

The issue does not appear on the main screen; this is a low pixel mini laptop however, so not suitable for photo work.

Is there a fix?

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jan 09, 2017 Jan 09, 2017
LATEST

I found the solution: it turned out that the Windows textsize of the remote screen was set at 125%. Once I set the size to 100% the issue disappeared. Thank you for your suggestions.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines