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missing tly file

Community Beginner ,
Dec 26, 2023 Dec 26, 2023

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I have been attempting to create a backup file in order to put it on second computer.  At least 7 times I have created backup files and no tly file is in any of the backups.  As suggested on this site, I have let the backup procedure run for hours after I get the indication the backup file is completed to insure there is enough time to add the tly file.  The tly file never is added.  How do I get the tly file to be part of the backup?

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Organizer , Problem or error , Windows

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Community Beginner ,
Dec 26, 2023 Dec 26, 2023

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the missing tly file is for version 20

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