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Mon pc s'éteint lors du lancement de Photoshop éléments 2024

Community Beginner ,
Oct 29, 2023 Oct 29, 2023

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Bonjour a tous , je possède Photoshop élément 2024 et a chaque fois que je le lance mon PC s'éteint complètement , Jai essayé de réinstaller Windows 10 et aussi Photoshop mais rien ne change et toutes les mise a jour sont OK , quelqu'un a t'il rencontré ce problème déjà ? merci beaucoup pour votre aide...

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Crash or freeze

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Community Expert ,
Oct 29, 2023 Oct 29, 2023

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Please check if your computer complies with the  system requirements.

Photoshop system requirements (adobe.com)

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Community Beginner ,
Oct 29, 2023 Oct 29, 2023

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OUI toutes les exigences sont respecter et j'ai remarqué quand je desactive la connexion internet cela fonctionne , mais pas quand je suis connecté...

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Community Beginner ,
Oct 29, 2023 Oct 29, 2023

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C'est quand j'utilise élément editor et que je reprends un fichier existant ou un nouveaux c'est pareil

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Community Expert ,
Oct 29, 2023 Oct 29, 2023

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Are you talking about the Photoshop Elements Editor or the Organizer or both?

Are you using the Organizer's synch to cloud option? 

Are you using an existing catalog or a new catalog?

 

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Community Beginner ,
Oct 30, 2023 Oct 30, 2023

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C'est quand j'utilise élément editor et que je reprends un fichier existant ou un nouveaux c'est pareil

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