• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

MSVCP120.dll STILL missing after Visual C++ reinstalls

New Here ,
May 28, 2024 May 28, 2024

Copy link to clipboard

Copied

I've just reinstalled Photoshop Elements 2023, after a fresh Win10 reinstall.  Photo editor will not launch, and is giving me the "missing MSVCP120.dll" error.

Every discussion I've read about this error has the same solution:  uninstall and reinstall newest Visual C++ package.
I've done that, including both the x64 and x86 versions, with restarts between every step.  Still getting the same error.
What are the next steps when this solution doesn't work?
Thanks.

TOPICS
Windows

Views

286

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
May 28, 2024 May 28, 2024

Copy link to clipboard

Copied

Hi , I've moved your post from the Photoshop forum to the Photoshop Elements forum where you are more likely to get help relevant to your issue.

Dave

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
May 28, 2024 May 28, 2024

Copy link to clipboard

Copied

Just a longshot (no harm in trying):

Try installing and updating the Creative Cloud application before installing Photoshop Elements:
https://helpx.adobe.com/download-install/kb/creative-cloud-desktop-app-download.html

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
May 29, 2024 May 29, 2024

Copy link to clipboard

Copied

Thanks, I tried that, it made no difference.  The odd thing is, it loaded with no problem just a few weeks ago, on the same version of Windows (different install).  Is there a way to load Photoshop Elements directly, without going through the Adobe loader screen?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
May 29, 2024 May 29, 2024

Copy link to clipboard

Copied

Open it from the exe file in Program Files.

Make a shortcut for it.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
May 30, 2024 May 30, 2024

Copy link to clipboard

Copied

LATEST

Same error. 

Here's a possible clue:  Elements is installed on a secondary drive rather than C drive.  Is Elements known to have problems when being installed/run on a non-C drive?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines