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MSVCP120.dll STILL missing after Visual C++ reinstalls

Community Beginner ,
May 28, 2024 May 28, 2024

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I've just reinstalled Photoshop Elements 2023, after a fresh Win10 reinstall.  Photo editor will not launch, and is giving me the "missing MSVCP120.dll" error.

Every discussion I've read about this error has the same solution:  uninstall and reinstall newest Visual C++ package.
I've done that, including both the x64 and x86 versions, with restarts between every step.  Still getting the same error.
What are the next steps when this solution doesn't work?
Thanks.

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Community Expert ,
May 28, 2024 May 28, 2024

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Hi , I've moved your post from the Photoshop forum to the Photoshop Elements forum where you are more likely to get help relevant to your issue.

Dave

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Community Expert ,
May 28, 2024 May 28, 2024

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Just a longshot (no harm in trying):

Try installing and updating the Creative Cloud application before installing Photoshop Elements:
https://helpx.adobe.com/download-install/kb/creative-cloud-desktop-app-download.html

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Community Beginner ,
May 29, 2024 May 29, 2024

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Thanks, I tried that, it made no difference.  The odd thing is, it loaded with no problem just a few weeks ago, on the same version of Windows (different install).  Is there a way to load Photoshop Elements directly, without going through the Adobe loader screen?

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Community Expert ,
May 29, 2024 May 29, 2024

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Open it from the exe file in Program Files.

Make a shortcut for it.

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Community Beginner ,
May 30, 2024 May 30, 2024

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Same error. 

Here's a possible clue:  Elements is installed on a secondary drive rather than C drive.  Is Elements known to have problems when being installed/run on a non-C drive?

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