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I've just reinstalled Photoshop Elements 2023, after a fresh Win10 reinstall. Photo editor will not launch, and is giving me the "missing MSVCP120.dll" error.
Every discussion I've read about this error has the same solution: uninstall and reinstall newest Visual C++ package.
I've done that, including both the x64 and x86 versions, with restarts between every step. Still getting the same error.
What are the next steps when this solution doesn't work?
Thanks.
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Hi , I've moved your post from the Photoshop forum to the Photoshop Elements forum where you are more likely to get help relevant to your issue.
Dave
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Just a longshot (no harm in trying):
Try installing and updating the Creative Cloud application before installing Photoshop Elements:
https://helpx.adobe.com/download-install/kb/creative-cloud-desktop-app-download.html
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Thanks, I tried that, it made no difference. The odd thing is, it loaded with no problem just a few weeks ago, on the same version of Windows (different install). Is there a way to load Photoshop Elements directly, without going through the Adobe loader screen?
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Open it from the exe file in Program Files.
Make a shortcut for it.
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Same error.
Here's a possible clue: Elements is installed on a secondary drive rather than C drive. Is Elements known to have problems when being installed/run on a non-C drive?