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0

Multiple users on a school computer

Community Beginner ,
Oct 11, 2017 Oct 11, 2017

My director purchased 32 licenses of PSE 15 to be used for our Art classes and yearbook team at the High School. I installed the software and activated it with the serial number and logged in with an adobe id to register the software. Now I get complaints from the art teacher that some of the students get prompted to sign in and have to hit cancel, which will then close the software and not let them in.

I was under the impression that once activated, the software could be used by all users on the machine. Why then, does it require them to login? This is not preferred behavior in a classroom setting.

Does anybody know of a way to fix this, or to install it differently for a shared computer? Thanks in advance!

System info:

Adobe Photoshop Elements Version: 15.0 (20160905.m.97630)  x64

Operating System: Windows 7 64-bit

Version: 7 SP1

System architecture: Intel CPU Family:6, Model:10, Stepping:9 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX

Physical processor count: 4

Processor speed: 3192 MHz

Built-in memory: 8110 MB

Free memory: 5987 MB

Memory available to Photoshop Elements: 6967 MB

Memory used by Photoshop Elements: 70 %

Image tile size: 1024K

Image cache levels: 6

Font Preview: Medium

TextComposer: Latin

Display: 1

Display Bounds: top=0, left=0, bottom=900, right=1600

OpenGL Drawing: Disabled.

License Type: Perpetual Volume License

Serial number: 91550588500327397281

Feature::Dummy Feature: OFF

Application folder: C:\Program Files\Adobe\Photoshop Elements 15\

Temporary file path: C:\Users\scab\AppData\Local\Temp\

Photoshop Elements scratch has async I/O enabled

Scratch volume(s):

  Startup, 232.1G, 120.4G free

Required Plug-ins folder: C:\Program Files\Adobe\Photoshop Elements 15\Required\Plug-Ins\

Primary Plug-ins folder: C:\Program Files\Adobe\Photoshop Elements 15\Plug-Ins\

Additional Plug-ins folder: not set

Installed components:

   ACE.dll   ACE 2016/02/08-16:54:52   79.571024   79.571024

   AdbePM.dll   PatchMatch 0000/00/00-00:00:00   1.   1.

   AdobeLinguistic.dll   Adobe Linguisitc Library   9.0.0  

   AdobeOLS.dll   Adobe Online Services   5.0  

   AdobeOwl.dll   Adobe Owl   5.2.9  

   AdobePDFL.dll   PDFL 2016/02/10-01:11:50   79.172107   79.172107

   AdobePIP.dll   Adobe Product Improvement Program   7.3.1.136.44704  

   AdobeXMP.dll   Adobe XMP Core 2016/02/13-01:11:19   79.158978   79.158978

   AdobeXMPFiles.dll   Adobe XMP Files 2016/02/13-01:11:19   79.158978   79.158978

   adobe_caps.dll   Adobe CAPS   9,0,0,5  

   AGM.dll   AGM 2016/02/08-16:54:52   79.571024   79.571024

   ahclient.dll    AdobeHelp Dynamic Link Library   2.1.0.1  

   amtlib.dll   AMTLib (64 Bit)   9.0.0.21 BuildVersion: 9.0; BuildDate: Mon Mar 9 2015 0:54:5)   1.000000

   ARE.dll   ARE 2016/02/08-16:54:52   79.571024   79.571024

   AutoCropCore.dll   SmartCrop   1.0.0.1  

   AXE8SharedExpat.dll   AXE8SharedExpat 2015/12/09-01:10:22   79.569144   79.569144

   AXEDOMCore.dll   AXEDOMCore 2015/12/09-01:10:22   79.569144   79.569144

   Bib.dll   BIB 2016/02/08-16:54:52   79.571024   79.571024

   BIBUtils.dll   BIBUtils 2016/02/08-16:54:52   79.571024   79.571024

   boost_date_time.dll   photoshopdva   8.0.0  

   boost_signals.dll   photoshopdva   8.0.0  

   boost_system.dll   photoshopdva   8.0.0  

   boost_threads.dll   photoshopdva   8.0.0  

   cast_api.dll   Cast   1.0  

   cg.dll   NVIDIA Cg Runtime   3.0.00007  

   cgGL.dll   NVIDIA Cg Runtime   3.0.00007  

   CIT.dll   Adobe CIT   2.1.0.1   2.1.0.1

   CITThreading.dll   Adobe CITThreading   2.1.0.1   2.1.0.1

   CoolType.dll   CoolType 2016/02/08-16:54:52   79.571024   79.571024

   dvaaudiodevice.dll   photoshopdva   8.0.0  

   dvacore.dll   photoshopdva   8.0.0  

   dvamarshal.dll   photoshopdva   8.0.0  

   dvamediatypes.dll   photoshopdva   8.0.0  

   dvametadata.dll   photoshopdva   8.0.0  

   dvametadataapi.dll   photoshopdva   8.0.0  

   dvametadataui.dll   photoshopdva   8.0.0  

   dvaplayer.dll   photoshopdva   8.0.0  

   dvatransport.dll   photoshopdva   8.0.0  

   dvaui.dll   photoshopdva   8.0.0  

   dvaunittesting.dll   photoshopdva   8.0.0  

   dynamiclink.dll   photoshopdva   8.0.0  

   ems.dll   Elements Organizer   15.0  

   ExtendScript.dll   ExtendScript 2015/04/17-16:55:22   80.1017022   80.1017022

   FaceDetector.dll   FaceDetector 0000/00/00-00:00:00   2.0.1.1   2.0.1.1

   icucnv40.dll   International Components for Unicode 2014/10/31-16:52:45    Build gtlib_6.0.21339  

   icudt40.dll   International Components for Unicode 2014/10/31-16:52:45    Build gtlib_6.0.21339  

   icuuc40.dll   International Components for Unicode 2014/10/31-16:52:45    Build gtlib_6.0.21339  

   JP2KLib.dll   JP2KLib 2015/12/12-01:07:20   79.260497   79.260497

   libeay32.dll   The OpenSSL Toolkit   1.0.1p  

   libifcoremd.dll   Intel(r) Visual Fortran Compiler   10.0 (Update A)  

   libiomp5md.dll   Intel(R) OpenMP* Runtime Library   5.0  

   libmmd.dll   Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler   12.0  

   LogSession.dll   LogSession   7.3.1.136.44704  

   manta.dll   Manta   1.   1.

   mediacoreif.dll   photoshopdva   8.0.0  

   MPS.dll   MPS 2015/12/17-12:31:30   79.569495   79.569495

   pdfsettings.dll   Adobe PDFSettings   1.04  

   Photoshop.dll   Adobe Photoshop Elements Editor   15.0  

   platform.DLL   Adobe Help System   1, 0, 0, 1  

   Plugin.dll   Adobe Photoshop Editor   16.1  

   PSArt.dll   Adobe Photoshop Elements Editor   15.0  

   PSViews.dll   Adobe Photoshop Elements Editor   15.0  

   ScCore.dll   ScCore 2015/04/17-16:55:22   80.1017022   80.1017022

   seledit.dll   Seledit   1.0  

   ssleay32.dll   The OpenSSL Toolkit   1.0.1p  

   svml_dispmd.dll   Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler   12.0  

   tbb.dll   Intel(R) Threading Building Blocks for Windows   4, 3, 2015, 0408  

   updaternotifications.dll   Adobe Updater Notifications Library   9.0.0.3 (BuildVersion: 1.0; BuildDate: BUILDDATETIME)   9.0.0.3

   updatersingleproduct.dll   Adobe Updater Single Product Library   8.0.0.19 (BuildVersion: 1.0; BuildDate: BUILDDATETIME)   8.0.0.19

   VulcanControl.dll   Vulcan Application Control Library   5.2.0.35  

   VulcanMessage5.dll   Vulcan Message Library   5.2.0.35  

   WRServices.dll   WRServices Fri Jul 31 2015 07:50:10   Build 0.21834   0.21834

Required plug-ins:

   Accented Edges 16.1

   Adjust Facial Features 15.0

   Angled Strokes 16.1

   Auto Divide 12.0.1

   Auto Shake Reduction 15.0

   Average 16.1 (2015.1 x001 x003)

   Bas Relief 16.1

   BMP 15.0

   Camera Raw 9.6

   Camera Raw Filter 9.6

   Chalk & Charcoal 16.1

   Charcoal 16.1

   Chrome 16.1

   Clouds 16.1 (2015.1 x001 x003)

   Color Halftone 15.0

   Colored Pencil 16.1

   Comic 13.0

   CompuServe GIF 15.0

   Conté Crayon 16.1

   Correct Camera Distortion 15.0

   Craquelure 16.1

   Crop and Straighten Photos Filter 15.0

   Crosshatch 16.1

   Crystallize 15.0

   Cutout 16.1

   Dark Strokes 16.1

   Difference Clouds 16.1 (2015.1 x001 x003)

   Diffuse Glow 16.1

   Displace 15.0

   Dry Brush 16.1

   Extrude 15.0

   FastCore Routines 16.1 (2015.1 x001 x003)

   Fibers 15.0

   Film Grain 16.1

   Filter Gallery 16.1

   Fresco 16.1

   Glass 16.1

   Glowing Edges 16.1

   Grain 16.1

   Graphic Novel 13.0

   Graphic Pen 16.1

   Halftone Pattern 16.1

   Ink Outlines 16.1

   Lens Blur 16.1

   Lens Flare 15.0

   Liquify 15.0

   Matlab Operation 16.1 (2015.1 x001 x003)

   Mezzotint 15.0

   MMXCore Routines 16.1 (2015.1 x001 x003)

   Mosaic Tiles 16.1

   Multiprocessor Support 16.1 (2015.1 x001 x003)

   Neon Glow 16.1

   Note Paper 16.1

   Ocean Ripple 16.1

   OnEdge 1, 0, 0, 1

   Paint Daubs 16.1

   Palette Knife 16.1

   Patchwork 16.1

   Pen and Ink 13.0

   Photocopy 16.1

   Picture Package Filter 16.1 (2015.1 x001 x003)

   Pinch 15.0

   Pixar 16.1 (2015.1 x001 x003)

   Plaster 16.1

   Plastic Wrap 16.1

   PNG 15.0

   Pointillize 15.0

   Polar Coordinates 15.0

   Poster Edges 16.1

   Radial Blur 15.0

   Read Watermark 4.0

   Reticulation 16.1

   Ripple 15.0

   Rough Pastels 16.1

   Save for Web 15.0

   ScriptingSupport 16.1

   Shake Reduction 15.0

   Shear 15.0

   Smart Blur 15.0

   Smudge Stick 16.1

   Solarize 16.1 (2015.1 x001 x003)

   Spatter 16.1

   Spherize 15.0

   Sponge 16.1

   Sprayed Strokes 16.1

   Stained Glass 16.1

   Stamp 16.1

   Straighten and Crop Image 12.0.1

   Straighten Image 12.0.1

   Sumi-e 16.1

   Texturizer 16.1

   Tiles 15.0

   Torn Edges 16.1

   Twirl 15.0

   Underpainting 16.1

   Water Paper 16.1

   Watercolor 16.1

   Wave 15.0

   WIA Support 16.1 (2015.1 x001 x003)

   Wind 15.0

   ZigZag 15.0

Optional and third party plug-ins: NONE

Plug-ins that failed to load: NONE

Installed TWAIN devices: NONE

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correct answers 1 Correct answer

LEGEND , Oct 11, 2017 Oct 11, 2017

Perhaps you need to do a deployment silently. Otherwise you will need to contact Adobe regarding volume sales.

Silently install and deploy Elements apps

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LEGEND ,
Oct 11, 2017 Oct 11, 2017

Perhaps you need to do a deployment silently. Otherwise you will need to contact Adobe regarding volume sales.

Silently install and deploy Elements apps

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Community Beginner ,
Oct 11, 2017 Oct 11, 2017

Well, the licenses were purchases through a vendor, through their volume licensing program. They provided a link with the install information that had you doing it individually on each computer, similar to what I found on Adobe's website.

I'll look at doing the silent install, as you mentioned and see if that works. Thanks!

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Community Beginner ,
Oct 11, 2017 Oct 11, 2017
LATEST

Looking through this, I think this may be as good of an answer as I will get. I'll mark your post as the answer. Thanks, again!

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