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My director purchased 32 licenses of PSE 15 to be used for our Art classes and yearbook team at the High School. I installed the software and activated it with the serial number and logged in with an adobe id to register the software. Now I get complaints from the art teacher that some of the students get prompted to sign in and have to hit cancel, which will then close the software and not let them in.
I was under the impression that once activated, the software could be used by all users on the machine. Why then, does it require them to login? This is not preferred behavior in a classroom setting.
Does anybody know of a way to fix this, or to install it differently for a shared computer? Thanks in advance!
System info:
Adobe Photoshop Elements Version: 15.0 (20160905.m.97630) x64
Operating System: Windows 7 64-bit
Version: 7 SP1
System architecture: Intel CPU Family:6, Model:10, Stepping:9 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX
Physical processor count: 4
Processor speed: 3192 MHz
Built-in memory: 8110 MB
Free memory: 5987 MB
Memory available to Photoshop Elements: 6967 MB
Memory used by Photoshop Elements: 70 %
Image tile size: 1024K
Image cache levels: 6
Font Preview: Medium
TextComposer: Latin
Display: 1
Display Bounds: top=0, left=0, bottom=900, right=1600
OpenGL Drawing: Disabled.
License Type: Perpetual Volume License
Serial number: 91550588500327397281
Feature::Dummy Feature: OFF
Application folder: C:\Program Files\Adobe\Photoshop Elements 15\
Temporary file path: C:\Users\scab\AppData\Local\Temp\
Photoshop Elements scratch has async I/O enabled
Scratch volume(s):
Startup, 232.1G, 120.4G free
Required Plug-ins folder: C:\Program Files\Adobe\Photoshop Elements 15\Required\Plug-Ins\
Primary Plug-ins folder: C:\Program Files\Adobe\Photoshop Elements 15\Plug-Ins\
Additional Plug-ins folder: not set
Installed components:
ACE.dll ACE 2016/02/08-16:54:52 79.571024 79.571024
AdbePM.dll PatchMatch 0000/00/00-00:00:00 1. 1.
AdobeLinguistic.dll Adobe Linguisitc Library 9.0.0
AdobeOLS.dll Adobe Online Services 5.0
AdobeOwl.dll Adobe Owl 5.2.9
AdobePDFL.dll PDFL 2016/02/10-01:11:50 79.172107 79.172107
AdobePIP.dll Adobe Product Improvement Program 7.3.1.136.44704
AdobeXMP.dll Adobe XMP Core 2016/02/13-01:11:19 79.158978 79.158978
AdobeXMPFiles.dll Adobe XMP Files 2016/02/13-01:11:19 79.158978 79.158978
adobe_caps.dll Adobe CAPS 9,0,0,5
AGM.dll AGM 2016/02/08-16:54:52 79.571024 79.571024
ahclient.dll AdobeHelp Dynamic Link Library 2.1.0.1
amtlib.dll AMTLib (64 Bit) 9.0.0.21 BuildVersion: 9.0; BuildDate: Mon Mar 9 2015 0:54:5) 1.000000
ARE.dll ARE 2016/02/08-16:54:52 79.571024 79.571024
AutoCropCore.dll SmartCrop 1.0.0.1
AXE8SharedExpat.dll AXE8SharedExpat 2015/12/09-01:10:22 79.569144 79.569144
AXEDOMCore.dll AXEDOMCore 2015/12/09-01:10:22 79.569144 79.569144
Bib.dll BIB 2016/02/08-16:54:52 79.571024 79.571024
BIBUtils.dll BIBUtils 2016/02/08-16:54:52 79.571024 79.571024
boost_date_time.dll photoshopdva 8.0.0
boost_signals.dll photoshopdva 8.0.0
boost_system.dll photoshopdva 8.0.0
boost_threads.dll photoshopdva 8.0.0
cast_api.dll Cast 1.0
cg.dll NVIDIA Cg Runtime 3.0.00007
cgGL.dll NVIDIA Cg Runtime 3.0.00007
CIT.dll Adobe CIT 2.1.0.1 2.1.0.1
CITThreading.dll Adobe CITThreading 2.1.0.1 2.1.0.1
CoolType.dll CoolType 2016/02/08-16:54:52 79.571024 79.571024
dvaaudiodevice.dll photoshopdva 8.0.0
dvacore.dll photoshopdva 8.0.0
dvamarshal.dll photoshopdva 8.0.0
dvamediatypes.dll photoshopdva 8.0.0
dvametadata.dll photoshopdva 8.0.0
dvametadataapi.dll photoshopdva 8.0.0
dvametadataui.dll photoshopdva 8.0.0
dvaplayer.dll photoshopdva 8.0.0
dvatransport.dll photoshopdva 8.0.0
dvaui.dll photoshopdva 8.0.0
dvaunittesting.dll photoshopdva 8.0.0
dynamiclink.dll photoshopdva 8.0.0
ems.dll Elements Organizer 15.0
ExtendScript.dll ExtendScript 2015/04/17-16:55:22 80.1017022 80.1017022
FaceDetector.dll FaceDetector 0000/00/00-00:00:00 2.0.1.1 2.0.1.1
icucnv40.dll International Components for Unicode 2014/10/31-16:52:45 Build gtlib_6.0.21339
icudt40.dll International Components for Unicode 2014/10/31-16:52:45 Build gtlib_6.0.21339
icuuc40.dll International Components for Unicode 2014/10/31-16:52:45 Build gtlib_6.0.21339
JP2KLib.dll JP2KLib 2015/12/12-01:07:20 79.260497 79.260497
libeay32.dll The OpenSSL Toolkit 1.0.1p
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libiomp5md.dll Intel(R) OpenMP* Runtime Library 5.0
libmmd.dll Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler 12.0
LogSession.dll LogSession 7.3.1.136.44704
manta.dll Manta 1. 1.
mediacoreif.dll photoshopdva 8.0.0
MPS.dll MPS 2015/12/17-12:31:30 79.569495 79.569495
pdfsettings.dll Adobe PDFSettings 1.04
Photoshop.dll Adobe Photoshop Elements Editor 15.0
platform.DLL Adobe Help System 1, 0, 0, 1
Plugin.dll Adobe Photoshop Editor 16.1
PSArt.dll Adobe Photoshop Elements Editor 15.0
PSViews.dll Adobe Photoshop Elements Editor 15.0
ScCore.dll ScCore 2015/04/17-16:55:22 80.1017022 80.1017022
seledit.dll Seledit 1.0
ssleay32.dll The OpenSSL Toolkit 1.0.1p
svml_dispmd.dll Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler 12.0
tbb.dll Intel(R) Threading Building Blocks for Windows 4, 3, 2015, 0408
updaternotifications.dll Adobe Updater Notifications Library 9.0.0.3 (BuildVersion: 1.0; BuildDate: BUILDDATETIME) 9.0.0.3
updatersingleproduct.dll Adobe Updater Single Product Library 8.0.0.19 (BuildVersion: 1.0; BuildDate: BUILDDATETIME) 8.0.0.19
VulcanControl.dll Vulcan Application Control Library 5.2.0.35
VulcanMessage5.dll Vulcan Message Library 5.2.0.35
WRServices.dll WRServices Fri Jul 31 2015 07:50:10 Build 0.21834 0.21834
Required plug-ins:
Accented Edges 16.1
Adjust Facial Features 15.0
Angled Strokes 16.1
Auto Divide 12.0.1
Auto Shake Reduction 15.0
Average 16.1 (2015.1 x001 x003)
Bas Relief 16.1
BMP 15.0
Camera Raw 9.6
Camera Raw Filter 9.6
Chalk & Charcoal 16.1
Charcoal 16.1
Chrome 16.1
Clouds 16.1 (2015.1 x001 x003)
Color Halftone 15.0
Colored Pencil 16.1
Comic 13.0
CompuServe GIF 15.0
Conté Crayon 16.1
Correct Camera Distortion 15.0
Craquelure 16.1
Crop and Straighten Photos Filter 15.0
Crosshatch 16.1
Crystallize 15.0
Cutout 16.1
Dark Strokes 16.1
Difference Clouds 16.1 (2015.1 x001 x003)
Diffuse Glow 16.1
Displace 15.0
Dry Brush 16.1
Extrude 15.0
FastCore Routines 16.1 (2015.1 x001 x003)
Fibers 15.0
Film Grain 16.1
Filter Gallery 16.1
Fresco 16.1
Glass 16.1
Glowing Edges 16.1
Grain 16.1
Graphic Novel 13.0
Graphic Pen 16.1
Halftone Pattern 16.1
Ink Outlines 16.1
Lens Blur 16.1
Lens Flare 15.0
Liquify 15.0
Matlab Operation 16.1 (2015.1 x001 x003)
Mezzotint 15.0
MMXCore Routines 16.1 (2015.1 x001 x003)
Mosaic Tiles 16.1
Multiprocessor Support 16.1 (2015.1 x001 x003)
Neon Glow 16.1
Note Paper 16.1
Ocean Ripple 16.1
OnEdge 1, 0, 0, 1
Paint Daubs 16.1
Palette Knife 16.1
Patchwork 16.1
Pen and Ink 13.0
Photocopy 16.1
Picture Package Filter 16.1 (2015.1 x001 x003)
Pinch 15.0
Pixar 16.1 (2015.1 x001 x003)
Plaster 16.1
Plastic Wrap 16.1
PNG 15.0
Pointillize 15.0
Polar Coordinates 15.0
Poster Edges 16.1
Radial Blur 15.0
Read Watermark 4.0
Reticulation 16.1
Ripple 15.0
Rough Pastels 16.1
Save for Web 15.0
ScriptingSupport 16.1
Shake Reduction 15.0
Shear 15.0
Smart Blur 15.0
Smudge Stick 16.1
Solarize 16.1 (2015.1 x001 x003)
Spatter 16.1
Spherize 15.0
Sponge 16.1
Sprayed Strokes 16.1
Stained Glass 16.1
Stamp 16.1
Straighten and Crop Image 12.0.1
Straighten Image 12.0.1
Sumi-e 16.1
Texturizer 16.1
Tiles 15.0
Torn Edges 16.1
Twirl 15.0
Underpainting 16.1
Water Paper 16.1
Watercolor 16.1
Wave 15.0
WIA Support 16.1 (2015.1 x001 x003)
Wind 15.0
ZigZag 15.0
Optional and third party plug-ins: NONE
Plug-ins that failed to load: NONE
Installed TWAIN devices: NONE
Perhaps you need to do a deployment silently. Otherwise you will need to contact Adobe regarding volume sales.
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Perhaps you need to do a deployment silently. Otherwise you will need to contact Adobe regarding volume sales.
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Well, the licenses were purchases through a vendor, through their volume licensing program. They provided a link with the install information that had you doing it individually on each computer, similar to what I found on Adobe's website.
I'll look at doing the silent install, as you mentioned and see if that works. Thanks!
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Looking through this, I think this may be as good of an answer as I will get. I'll mark your post as the answer. Thanks, again!