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My purchased Adobe Photoshop elements 14 stopped working.

New Here ,
May 30, 2018 May 30, 2018

My Adobe Photoshop elements 14 that I purchased 2 years ago stopped working after a system download. two things are happening, I can't open more than one picture, if I do I get a message that says: "could not open because of a problem parsing JPEG data" or it says "could not use tool because there is not enough memory RAM".    Also, all past saved work won't open either. Instead it says your free subscription is over.   can anyone help me. Help?

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Community Expert ,
May 30, 2018 May 30, 2018
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Adobe Employee ,
May 31, 2018 May 31, 2018
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Hi shivapakdel,

Thanks for posting in Adobe Forums.

It seems you are facing performance issue with Adobe Photoshop Elements.

Please read & follow this article .

Hope this helps.

Thanks

Regards

Dhananjay

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