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NEF file looks damaged in PSE, but OK in Windows File Explorer

Explorer ,
Oct 11, 2024 Oct 11, 2024

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I recently took several shots within a few minutes of each other. Two of them appear damaged when viewed in the PSE Organizer and Editor, but look fine in Windows File Explorer and the Fast Stone viewer. Does anyone know what's going on? The second shot is totally covered in vertical magenta lines.

.Picture1.jpg

Bill
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correct answers 1 Correct answer

Explorer , Oct 28, 2024 Oct 28, 2024

@Sameer KI deleted all 8 files from my SSD and downloaded them again, directly from my camera. Problem solved. Apparently there was a glitch during my original download.

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Adobe Employee ,
Oct 21, 2024 Oct 21, 2024

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Hey, @Billflyer. Welcome to the Photoshop Elements Community. I'll help you figure this out. 

 

Does this happen with a specific set of images? Where are the original images stored? Is it an internal or external storage location?

It could be possible that the RAW data of the images is corrupted, and other apps are not reading the entire RAW image. If possible, share a few sample images with me via direct message on my profile.  

 

Thanks!

Sameer K

(Use '@mention' to tag me when you reply)

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Explorer ,
Oct 23, 2024 Oct 23, 2024

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Hi Sameer—

 

Sameer-- Did you get my reply?

I’m not sure what you mean when you say to  “direct message on my profile” and  “Use '@mention' to tag me when you reply”

Adobe does not let me attach an .nef file.  

Bill

Bill

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Community Expert ,
Oct 23, 2024 Oct 23, 2024

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@Billflyer, as I have mentioned in your duplicate thread , you can try zipping your NEF file and attaching it to a post on the forum.

Sameer wants you to use the @symbol in your post.  When you do so, a dropdown menu will pop up which you can use to "mention" him in the post.  He will then get a notification that you have responded to him. 

 

Ashampoo_Snap_Wednesday, October 23, 2024_12h8m28s.png

I am locking your other thread so that all further discussion can happen in this thread.

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Explorer ,
Oct 23, 2024 Oct 23, 2024

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@Sameer KApparently, you did not receive my reply to your questions. I am having trouble dealing with the requirements of this site. This will be my third attempt.

I shot 8 pics within 5 minutes of each other in .nef format. All 8 look fine in-camera. I downloaded them to an external SSD as usual, and then imported them into the PSE Organizer. The Organizer (and the Editor) show the first 2 shots with magenta stripes, as in my first post. These stripes also appear when the files are viewed with the WIndows Photo app, but are fine in the Fast Stone viewer.

Bill

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Explorer ,
Oct 23, 2024 Oct 23, 2024

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I attempted to attach 2 files to my last post, but I don't see them. Previously, I got an error message when I attempted to attach a ZIP or an NEF. If you will give me an email addy, I can upload files to Nikon Image Space. From there I can send you a link to them.

Bill

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Adobe Employee ,
Oct 23, 2024 Oct 23, 2024

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Hey Bill!

I've responded to you via DM with my email 2 days ago.

Please check and get back to me. 

Thanks!

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Explorer ,
Oct 28, 2024 Oct 28, 2024

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@Sameer KI deleted all 8 files from my SSD and downloaded them again, directly from my camera. Problem solved. Apparently there was a glitch during my original download.

Bill

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Community Expert ,
Oct 28, 2024 Oct 28, 2024

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@Billflyer, thanks for letting us know what fixed your problem.

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