New blank image shows scales/lines/pattern instead of being plain

[Srinivas5FBD]

I bought this package today and facing this problem. Please see attached video.
https://youtu.be/rSOgGnLT-cQ
Please help!

[Greg_S.]

Never seen anything like that before. 

• Try updating your graphics driver.
• Under Edit>Preferences>Performance, try toggling the box to Use Graphic Processor for improved performance.
• Final suggestion:  Try resetting the preferences file. Go to Edit>Preferences>General tab and click the Reset Preferences on next launch button.

[Srinivas5FBD]

Somehow the problem did not occur again. Thanks