New PSE software - How do I stop the constant pop up advertisements on my laptop for Adobe products?

[Barbara5E8A]

This is ridiculous - I have constant popups on my computer (on and off the internet) trying to get me to buy more Adobe products. I just spent $150 on PSE and Premiere Elements and downloaded them last week.

I need to find the option to turn these off...thanks for any help you can give. The Notification Center in my computer settings doesn't have an option for Adobe, and notifications are turned off.

You can't sell things by making people mad, by the way. Marketers just don't seem to get it, I never read or click through, or buy anything from popups. I guess they need to keep coming up with this garbage to justify their jobs.

[Greg_S.]

What OS and version of Elements are you using?

What popups are you getting?  Please provide a screenshot. 

In my experience, when I open an older version of Elements, a popup will come up once or twice to buy a newer version.  But that will usually go away.  I just opened Elements 12 and 2020, and didn't get any popup.  (Admittedly, that may be because I own the latest versions too.)  I agree with you that this can be annoying.  If you give me the details of what you are seeing, I will try to find out if there is a way to turn it off. 

[bobr57783678]

[abuse to forum volunteers removed by moderator]

Fed up in Maine!

[Freimaurer]

Hear, hear! I resent MIGHTILY having to devote my time to figuring out how to disable these parasitic ads.

I have:

-spent an hour looking on the forums for a solution

-TURNED OFF EVERY POSSIBLE option under preferences on both Organizer (worthless) and Photoshop Elements for "Adobe Partner Srevices" (a misnomer if ever there was one). If I could turn off notifications for new updates, I would.

With all that said, I still get these annoying popups asking me if I know about this trick or tip? These totally interupt work flow and make using your program a real pain.

If there were any alternative to Adobe, I would flush this program down the loo and spend the next week trashing Adobe on Reddit and social media.

How do I disable these popups?

[Glenn 8675309]

You can uncheck all these.   this is from pse 2023. 

I reinstalled pse 2023 for some reason last week-- got a few little pop ups i the bottom left corner asking me if I wanted to learn more about some new feature--- I went and unchecked everything in the above image, and I've had not more pop ups since then.    

They're small, they're not very intrusive-- not sure if they're worth getting worked up about. 

[Freimaurer]

Thanks, Glenn, for taking the time to reply.
Were it as simple as that -- just unchecking "Notify me about Adobe Promotions" -- you're absolutely right. Nothing to get worked up about.

Unfortunately.... every box you show on your screenshot has been unchecked for weeks (first thing I did after install [I know my Adobe marketing types]).... yet the popups keep on comin'....a gift from Adobe marketeers that just keeps on giving.

But I value your expertise in this matter highly - Can you think of any other thing I'm missing?

[MeesterChris]

This simply does not work.

I have PSE 2024 and suddenly multiple pop ups appear to try to get andother £100 out off me to upgrade.

The [x] box does not stop them, nor does unticking all those promo tick boxes in Preferences

Anyone got a registry hack?

......or an axe?

[Glenn 8675309]

Give it a week or two and they will go away.  

[MeesterChris]

Thanks, pop-ups when I am recording a perfeonance live on the screen are totally unacceptable.

This obstructive bevavior is so many many decades out of date.

Maybe someone from Adove can justify this ridiculous intrusive  coding?

[MeesterChris]

Nov 30th

They will go away in a couple of weeks?

These things still appear and why are there no official agents answering  so many complaints?

[Freimaurer]

Here's one.  Pops up about EVERY 7 STINKING MINUTES. I've gone in through prefernces and unchecked everything I could find and it is still happening.

[Freimaurer]

And just so we're clear... 

[Greg_S.]

@Freimaurer, can you give us a screenshot of these pop-ups?  If they ask you something like click here or read more, I'm guessing that you have not done that.  If so, in my experience, the remedy is to do as requsted and you won't see them again.

[Freimaurer]

Sir, thanks again for your time.

Unfortunately, no, I don't have a screen shot.  Usually, I'm deep in a photo when these things pop up in the lower left corner. Always "Have you tried this trick?"  Two options, "maybe later" or "learn more" (never a "Burn in Hell"). They stay for around 1 min, then disappear on their own - jus tlong enough to take me away from my project.

Def Adobe, not some third party malware.

[Terry69]

I believe this is what the poster is talking about. Really upseting to get this annoying popup on paid software. Would of expected better from Adobe.

 

[Glenn 8675309]

A pop up about  a new feature is annoying?   PSE is designed for the average user, mom and pop, gramma and grampa types-- who probably need a little help with new features.   I just click on learn more, and after that it goes away pretty quick.  If I click on "maybe later"  it goes away like a crocodile--- after a while.

I honestly think the program could use more pop ups exactly like what is shown-- simple because many users don't know so much and could use the help. 

Just like the image below-- people could use a little pop up saying "hey!   did you if you click on this...." sort of deal...

[Mark33445169pdf2]

If someone finds these annoying popups useful, more power to them. HOWEVER, please give the rest of us an "opt out" option. I'm so tired of seeing these everytime I'm involved in a project. I seriously considering learning Corel. My wife uses it and said it has an option to click, "don't show this again". That's reasonable. 

[Tim289017426kvz]

Alas, I find the problem that I'm having and realize there is no solution (annoying ad popups that won't go away).   Did someone say Corel just leaves you alone to do your work?   Anyways, my guess is that someone will eventually come along with some "solution" which is a programmable 3rd party "popup blaster" because some loser in Adobe's marketing group insisted that continuous unstoppable ad popups will result in more upgrade sales...

[Rosebudster]

I have this problem, too. I have unchecked all the boxes in the Preferences as shown in the screen shots here. And I STILL GET THESE ANNOYING POPUPS. I have  had PSE for many years on my Mac and this issue just started a few months ago but it is DRIVING ME CRAZY!!!! It is constant throughout my sessiom.

I could see these being used for free software but I have paid for my product. THIS INTRUSION IS NOT ACCEPTABLE!!!!!!!

[Rosebudster]

I am using PSE 2023 on a Mac using Monterey 12.7. 

[Rosebudster]

[Glenn 8675309]

You will get that for a while with older versions.   I have all versions from version 10 to 24 installed And I dont get them at all any more.   I just end up clickign on later a few times and they go away.

[Rosebudster]

I have PSE 2023 and this is the last version I will ever buy. I get these popups constantly and they are driving me crazy. I have found a great substitue and I'm transitioning over to that and hope to never have to deal with Adobe again.

[M29763495dtoa]

I agree with you wholeheartedly. Please share what the substitute is: I might join you. Adobe - the whole outfit from top to bottom - is a plague, and I take every opportunity afforded to run them down in every forum possible.

[Rosebudster]

I will share more info as I try out the program.  I hate to say as it may not be as good as the bloggers say. I promise to follow up soon.