Not able to save jpegs on computer

[glea]

Hi, hope someone can help with this problem.

It's my first post to this forum so apologies if this had come up before.

Thank you GL.

[hatstead]

glea  wrote

Hi, hope someone can help with this problem.

It's my first post to this forum so apologies if this had come up before.

Thank you GL.

Did you follow the prompt and unlock the file?