Nothing under Guided Edits PSE 15

[ppearce43]

Someone on the forum suggested to a previous poster with this problem that holding down the Ctrl+Shift+Alt key while launching the Editor would allow one to delete the Preferences, which would then re-build automatically and solve the problem.  I tried that.  During launch, it did as me if I wanted to delete Settings.  I answered Yes, but the problem still persists.

When I click on Guided tab, I get a blank work area (still in PSE, though).  Any thoughts on how to get this to work?

[Medha_Sharma]

Hello,

We're sorry for the inconvenience you had to face.

Could you please navigate to C:\ProgramData\Adobe\Photoshop Elements\17.0\Workflow Panels and check if 'GuidedEdit' folder is present there? If yes, then please share a screenshot illustrating the files present within the 'GuidedEdit' folder.

Thanks,

Medha

[ppearce43]

Medha,

Thank you for your reply and suggestion.

I'm sure you meant C:\ProgramData\Adobe\Photoshop Elements\15.0\Workflow

Panels, and not C:\ProgramData\Adobe\Photoshop Elements\17.0\Workflow

Panels.

Here are the contents of the Workflow Panels folder. If this is not

sufficient information, please let me know. Thank you very much.

Phil

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On Thu, Jan 3, 2019 at 2:11 AM Medha_Sharma <forums_noreply@adobe.com>

[Medha_Sharma]

Hello,

You'll need to log into the forum to post screenshots. It isn't possible to do so via email.

Thanks,

Medha

[ppearce43]

Here is the screenshot of the GuidedEdit folder contents.  Let me know if you need a shot of the contents of the various folders therein.  Thanks!

Phil