Organiser 2022 not opening

Community Beginner ,
Jun 13, 2022 Jun 13, 2022

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Editor will not import files from Organiser (2022) and leaves the thumnail as a torn sheet of grey paper.

Any suggestions?

Thanks

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Problem or error

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Adobe Community Professional ,
Jun 13, 2022 Jun 13, 2022

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It sounds like you are exceeding the maximum size limit for files in the Editor. (30k px x 30k px)  The Organizer can handle the files if you have edited the registry.

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Community Beginner ,
Jun 21, 2022 Jun 21, 2022

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Greg_S

Thank you for trying to help me out with this matter. I have followed your instructions re amending the register but I have come to a halt as shown on the screeshot viz no "elements" sub folder!

Your support is much appreciated.

See attached screenshot.

Where do I go now?

 

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