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Organiser and Samsung S21Ultra

Community Beginner ,
Aug 03, 2021 Aug 03, 2021

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The Organiser will not accept imports from my Samsung S21Ultra phone if I'm using the high-resolution jpeg mode which gives images of c37mb each; it's fine with all other modes including dng files. Anyone-else noticed this or could offer suggestions?

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Import and export, Organizer

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correct answers 1 Correct answer

Community Beginner , Aug 04, 2021 Aug 04, 2021
I can now answer my own question...the images from the high resolution sensor on my phone are higher than Organiser can handle; cropping in and reducing the resolution brings the back into Organiser's range. There is a workaround for the brave  which involves changing the Win10 registry...details from Abode website can be found here https://helpx.adobe.com/photoshop-elements/kb/maximum-image-size-limits-photoshop.html

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Community Beginner ,
Aug 04, 2021 Aug 04, 2021

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I can now answer my own question...the images from the high resolution sensor on my phone are higher than Organiser can handle; cropping in and reducing the resolution brings the back into Organiser's range. There is a workaround for the brave  which involves changing the Win10 registry...details from Abode website can be found here

 

https://helpx.adobe.com/photoshop-elements/kb/maximum-image-size-limits-photoshop.html

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