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Organiser so slow its unusable

New Here ,
Oct 19, 2018 Oct 19, 2018

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I have used elements 13 happily for some time but now although I can use the editor it is almost impossible to use the organiser. It take forever to input new images RAW files are hardly loading even if I leave the programme open for hours .The editor works fine. I downloaded a trial of PSE 2019 to see if that was the answer but it has exactly the same problem. How can I fix this please.

cathy

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Adobe Employee ,
Oct 22, 2018 Oct 22, 2018

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Hi Cathy,

Can you please share the information about your catalog (no. of images/videos , location ) and about your OS?

For catalog information, you can provide the screenshot of window: Help>System Info.

Thanks,

Arshla Jindal

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New Here ,
Oct 22, 2018 Oct 22, 2018

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Hi Arshla,

I deleted my catalogue as I thought it was corrupt so now I just have a couple of hundred pics in to try and make things work.Different catalogues for each version. As you can see pse 13 is wrong but pse2019 is correct but still doesn't work. Hope you can  help.

Thanks Cathy

Elements Organizer 13.0.0.0
Core Version: 13.1 (20150130.m.66724)
Language Version: 13.1 (20150130.m.66724)

Current Catalog:
Catalog Name: new cat 13
Catalog Location: C:\ProgramData\Adobe\Elements Organizer\Catalogs\new cat 13\
Catalog Size: 4.6MB
Catalog Cache Size: 33.3MB

System:
Operating System Name: Windows 8
Operating System Version: 6.3
System Architecture:
Built-in Memory: 7.9GB
Free Memory: 4.4GB

Important Drivers / Plug-ins / Libraries:
Microsoft DirectX Version: 9.0
Apple QuickTime Version: Not installed
Adobe Reader Version: Not installed
Adobe Acrobat Version: Not installed

CD and DVD drives:
G: (ASUS DRW-24D5MT BUS: 2 ID: 2 Firmware: 1.00)

Above is from elements13  below is from my 30 day trial of pse 2019

Elements Organizer 17.0.0.0

Core Version: 17.0 (20180830.m.125874)

Language Version: 17.0 (20180830.m.125874)

Current Catalog:

Catalog Name: new cat

Catalog Location: C:\ProgramData\Adobe\Elements Organizer\Catalogs\new cat\

Catalog Size: 827KB

Catalog Cache Size: 3.6MB

System:

Operating System Name: Windows 10

Operating System Version: 10.0

System Architecture: AMD CPU Family:15 Model:3 Stepping:1 with MMX, SSE Integer, SSE FP, SSE2

Built-in Memory: 7.9GB

Free Memory: 3.7GB

This is from my pc

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Adobe Employee ,
Oct 24, 2018 Oct 24, 2018

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Please specify the number of images and/or videos in your 2019 catalog.

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New Here ,
Oct 25, 2018 Oct 25, 2018

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I too have found Elements (several versions) 2019 Organiser very slow, especially adding new media or if database needs updating after deletions. Other free and less expensive alternative programs have much faster database management systems - Adobe need to address this and huge cache sizes. (My catalog is large with circa 120,000 photos, but is fast in other programs!)

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New Here ,
Oct 25, 2018 Oct 25, 2018

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I have been using ON1 RAW but I prefer elements  ON1 has no history which I miss.

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Community Beginner ,
Nov 09, 2018 Nov 09, 2018

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This 2019 version of PSE is a total dog.  It is not fit for purpose.

I'm asking for a downgrade to 2018.

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New Here ,
Oct 25, 2018 Oct 25, 2018

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1637 images, no videos.

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