Organizer 14 crashes several times per session

[dortmans]

I have been using Elements for many years and worked with previous versions without any issues.

Since I bought version 14 and run it under Windows 10, the Organizer no where near stable. When I have to edit 200 pictures on an evening, simple operations (crop, auto contrast) I do those in Organizer. Only pictures that ask for more care I do after opening the editor from the Organizer screen.

In such an evening session Organizer crashes between 1 and 8 times. That can happen while I am in Organizer, but also while editing in the editor.

When that happens it is really easy to restart the Organizer, after going through the directory tree and finding my directory I was working from, I can continue to work. The problem can reoccr in 5 minutes or after half an hour, but it will happen again and again.

The editor never crashes.

Any ideas how to resolve this?

[arshla jindal]

Hi Erik,

We regret the inconvenience you are facing.

I would request you to please try out these troubleshooting solutions listed in this article:

Elements Organizer crashes at launch

It would be glad to hear your response.

Thanks,

Arshla