Organizer 2021 Locks up and Crashes on Win 10

New Here ,
Aug 29, 2021 Aug 29, 2021

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I'm running on a new Dell XPS 17 running Windows 10. Everything is up to date. Elements Photoshop and Premier seem to work fine.  When I bring up Organizer, it comes up and progressively uses more and more of my laptop's CPU and memory, locks up, and eventually crashes. I tried to turn off the facial recognition function, but it comes up enabled every time.

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Adobe Community Professional ,
Aug 31, 2021 Aug 31, 2021

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Turning off People Recognition in the View menu does not stop facial recognition.  You have to go to Edit>Preferences>Media Analysis.

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