I have a mix of 12,000 photos and Videos residing on OneDrive. (1TB storage with Office365).
When I use the trial version of Organizer (that comes with Elements 2022) - it fails after about 50% of the way through a bulk import. (I have purchased Elements but not applied key yet as I wanted to be sure all was working ok).
Thumbnails appear for those items processed but when I try again (and again...) to run the bulk import - it just keeps either hanging or Organizer screen stops altogether and it goes back to the initial splash screen that Elements displays (where organizer can be started from initially).
I tried turning off AntiVirus and stopping facial recognition scanning - but still hangs/fails.
System is a Windows 11 laptop with i9, 32GB RAM and 2TB SSD.
Windows fully up to date.
Any help greatly appreciated.
Crash or freeze
Import and export