Organizer.exe is missing

[Larriemackie]

Win10 Anniversary Edition was damaged about a week ago and I had to reinstall a lot  (but not all) of  the software. It required reinstallation of PhotoShop Elements 10 and Premiere Elements 10. Got  PSE to work w/o the home screen but organizer.exe is missing. I created a shortcut for PSE editor and it opens just fine but when I click on the organize button, I receive the message Organizer Workspace is loading with a progress bar, but it never loads. I looked for PhotoShop Elements.exe and it is missing.

Uninstalled twice and reinstalled from original registered disks.. Nothing  seems to work.

On a related note (probably the wrong forum) but Premeire Elelents 10 won't open with a Configuration error Error 1. Tried two uninstall/reinstalls with it as well.

HELP

Thanks

Larrie

[arshla jindal]

Hi,

I would suggest you to uninstall the program using Adobe CC Cleaner tool. Find instructions here : Use the Creative Cloud Cleaner Tool to solve installation problems

And reinstall the application afresh.

Thanks,

Arshla

[Larriemackie]

Thanks. I did that and now both Photoshop Elements and Premeire Elements installed and work fine in the edit mode, but organizer doesn't work. The error message is: "DirectX could not be initialized. Please be sure it is installed." DirectX 12 is installed. See the screen shot below.

Should I try installing an earlier version (compatibility problem) or verify its location.(Where should it be, seems to be located in another Application folder?

Any help would be appreciated?

Sorry about the image, I didn't see how to attach a file.

[arshla jindal · Accepted solution]

See this post for resolution of DirectX issue: PSE11 Organizer "DirectX could not be initialized. Please be sure that it is installed..." 

Thanks,

Arshla

[Larriemackie]

Thanks. Very simple fix to a vexing problem.