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Organizer stops working

New Here ,
Sep 19, 2017 Sep 19, 2017

While working on an image the Organizer periodically stops working.  I can get it to come back, but it disrupts the flow of work.

Elements 12

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Adobe Employee ,
Sep 19, 2017 Sep 19, 2017
LATEST

Please try out following steps and see if it helps:

  1. Launch Elements Organizer while keeping the Shift key pressed to open the Catalog Manager.
  2. In the Catalog Manager dialog, click New to create a catalog. Provide a name for the catalog, and then click OK.
  3. Launch the Preferences dialog (Ctrl/Cmd + K).
  4. In the Preferences dialog:
    • In the Media Analysis tab, deselect all checkboxes.
    • In the Files tab, deselect the checkboxes:
      --Automatically Search for and Reconnect Missing Files
      --Automatically Generate Thumbnails for Video Files
  5. Start Elements Organizer.
  6. If Organizer launches without any issues, switch back to your older catalog.

Thanks,

Anwesha

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