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Organizer won't open but Editor works

New Here ,
Jun 27, 2017 Jun 27, 2017

I installed Photoshop Elements 8 on my new computer. I downloaded Microsoft DirectX as advised and it is installed on my computer. Now Organizer won't open and the error message says DirectX could not be initialized. However, I can open and use  Editor. How can I get Organizer to work?

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Adobe Employee ,
Jun 27, 2017 Jun 27, 2017
LATEST

Hi Jackie,

Sincere apologies for this inconvenience.

Please check if directPlay is turned ON in Control panel>Programs and Features>Windows programs

directs.png​

If not then please turn it ON and restart the application. It should be working fine then.

You can refer to related post Photoshop Elements 10 DirectX error for this issue.

Thanks,

Arshla

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