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Original image not appearing fully in editor.

New Here ,
Mar 31, 2018 Mar 31, 2018

HI. I have just started with Adobe Photoshop elements. When I try to import an image into the editor screen only part of the original image appears in the elements editor. This does not happen with all photos but does with some. What am I doing wrong please? Unfortunately it happens on the ones I need to try to edit out a mark in top corners. (someone had their finger over part of lense) Thanks Neil

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Community Expert ,
Mar 31, 2018 Mar 31, 2018

Go to Edit > Preferences > General and check the box for Zoom with Scroll Wheel. You can then use the scroll wheel to resize it.

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New Here ,
Mar 31, 2018 Mar 31, 2018

Thank you Peru Bob. Unfortunately it doesn't help. I have attached 2 photos. The first is original image. The second is similar to the image that appears in the editor after transferring original. It is not exactly the same but you get the idea. The left side of original image disappears on transfer.

b1.JPG

b7.jpg

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Community Expert ,
Mar 31, 2018 Mar 31, 2018

What is the original image pixel size and what is your canvas size?

It looks like your canvas is too small.

Image > Resize >Canvas size to change the canvas size.

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New Here ,
Apr 01, 2018 Apr 01, 2018

Thank you for trying to help unfortunately no luck. The images are 3264 x 2448. The only ones that will not open in elements fully are the ones with finger blemish on the top left corner. If I try the other images with same pixels they open/transfer into elements ok. I tried resizing canvas but just the same.

Also I have cropped the finger blemish out in windows and used image in elements and it works fine.

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New Here ,
Apr 01, 2018 Apr 01, 2018
LATEST

Just in case any one else as same problem. I fiddled about a bit and put my original photo in windows manager and auto corrected it. It then transferred to elements editor no problem. No idea why but it worked.

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