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P E 9

New Here ,
Dec 04, 2017 Dec 04, 2017

I have had to relaunch windows 10 but when i've downloaded p e 9 from discs it keeps asking for directx 10 to be able to run. i have significantly failed to download directx 10 from the adobe site but note that windows 10 has directx12 loaded. what can i do to rectify the situation.

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Community Expert , Dec 04, 2017 Dec 04, 2017

  wrote

I have had to relaunch windows 10 but when i've downloaded p e 9 from discs it keeps asking for directx 10 to be able to run. i have significantly failed to download directx 10 from the adobe site but note that windows 10 has directx12 loaded. what can i do to rectify the situation.

See if that helps:

DirectX could not be initialized | Windows

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Community Expert ,
Dec 04, 2017 Dec 04, 2017

  wrote

I have had to relaunch windows 10 but when i've downloaded p e 9 from discs it keeps asking for directx 10 to be able to run. i have significantly failed to download directx 10 from the adobe site but note that windows 10 has directx12 loaded. what can i do to rectify the situation.

See if that helps:

DirectX could not be initialized | Windows

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New Here ,
Dec 05, 2017 Dec 05, 2017
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When I reloaded P S 9 after your suggestion everything is working fine. However I also downloaded Adobe reader 9 from the disk so not sure whether it was a combination of the two. But thanks for your help.

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