Page looks scrambled/duplicated many times when loading a template or creating new

[Karly281641530676]

Hi there, I am using PS Elements 2019 and trying to use a sports template from Photobacks and when I load the template on elements 2019 on my mac book prom, the page looks all scrambled and duplicated many many times. I am not sure how to fix this or why it is doing this. I have tried to create my own simple page by just using the paint bucket to make a background then creating one new layer of just a simple shape, when I do this it still looks duplicated many times. Any ideas? Thanks in advance! 

[Greg_S.]

What Mac OS are you using?

Is this the only problem you are having?

What kind of template are you using?  Is it just a .psd file with photo frames that you can fill with your own photos?

[Karly281641530676]

I am using Mac OS Ventura 13.2

Yes the file I am trying to use is a .psd and you can just fill in with your own photos. 

I am now seeing the template looking correct but when I go to put the photos into the template I am getting this message "

NSCreateObjectFileImageFromMemory-uEWRGRRz” cannot be opened because the developer cannot be verified."

[Greg_S. · Accepted solution]

Karly, I am afraid that Elements 2019 will not fully work with Ventura OS.  To confirm, you can use a free trial of Elements 2023 and see if your template works as expected on your machine. 

[Karly281641530676]

Ok I will give Elements 2023 a try and see if that solves it! Thanks! 

[Greg_S.]

Karly, please let us know what you find. 

[Karly281641530676]

It looks like Elements 2023 is the answer! Thank you!