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PE 2020 Keeps Crashing

New Here ,
Oct 11, 2020 Oct 11, 2020

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I have only had the program about 2 weeks. I was able to edit pictures but now I can only only edit 1 or 2 at a time before it stops working. I reboot and the process starts all over again.

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Crash or freeze, Problem or error

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Adobe Employee ,
Oct 12, 2020 Oct 12, 2020

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Hello @Crystal5E26,

 

Are there any particular steps that you follow which cause the application to crash? Also, did you submit the crash reports via the crash reporter that must've popped up after the crash? If you haven't done so, please make sure that if the application crashes again, you enter your email id and submit the crash report. This will help us in analysing the crash at our end.

 

Regards,

Medha Sharma

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