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PE not working

Participant ,
Jan 24, 2023 Jan 24, 2023

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it is not working. I can get program to open but not organizer. yes, I turned off PE. yes, I shut down my computer, Yes I restarted everything and PE will not work. Using windows 10, treated as if it were windows 8. Is it because Adobe wants me to buy PE 2023?

TOPICS
Crash or freeze , Organizer , Performance , Problem or error , Windows

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Adobe Employee ,
Jan 25, 2023 Jan 25, 2023

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Hi there,

 

Thanks for reaching out. 

Which version of Photoshop Elements are you using? Do you see any error messages? 

Re-installing didn't help, right? 

Please reset the program settings. To achieve this, you hold the [Opt+Cmd+Shift] keys while launching the PSE Editor (not the Welcome Screen or the Organizer), and then in the dialog that opens, confirm deleting the settings file.

 

Let us know how it goes.

 

Regards,

Ranjisha

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