PE2018 Color Problem

Report · Apr 02, 2018

Apologize in advance if this has been answered, but I have searched and could not come up with a solution that met my problem. Was having this issue with PE 13 and just upgraded to PE 2018 with same persistent issue. The issue did go away for awhile but has come back and I cannot figure out how to resolve as I did not change any settings between working correctly and not. When I open a file (could be a PDF I created or a JPG, PNG, etc.) the image is displayed washed out and desaturated. I am including a pic that better shows the issue. The image on left is open in PE 2018 and the image on right is what it should look like. I have left all settings at default but here is what I know:

- Color mode is sRGB (switching to Adobe RGB does nothing)

- Color settings are set to optimize for computer screen

- Windows 10 with all latest updates applied 64-bit

Also, if I change the color settings to "No Color Management" it gets me closer to what I expect to see but is still not where it should be. This leads me to believe there is something there, but I don't know how to resolve or where to go to change the appropriate setting. Sorry for the confusion but I am new to this.

Am looking for help trying to get image to display properly so I can edit. Used this image as an example to show color differences.

ThanksSteve

Report · Aug 23, 2018

Did you ever figure out how to fix this issue?

I seem to be having a similar thing happen, if not the exact same problem. It doesn't seem to matter what type of file is used; I've tried raw (NEF) files, JPGs, PDFs, downloaded 'test patterns'. It effects every type of file I've tried.

For me, it began with PE14. I tried various things, including resetting preferences to their default settings, uninstalling PE14 then reinstalling it. Switching between the three options in Colour Management Settings makes no difference.

Eventually, my Son deactivated his copy of Lightroom 5 and came over and tried installing that on my (Windows 10) PC. Exactly the same issue effects any images opened in Lightroom too!

I'm completely at a loss as to what else to try. If anyone has any suggestions I'd very much appreciate it!

Thanks, Pete.

Report · Aug 24, 2018

WoodburySheriff wrote
Did you ever figure out how to fix this issue?
I seem to be having a similar thing happen, if not the exact same problem. It doesn't seem to matter what type of file is used; I've tried raw (NEF) files, JPGs, PDFs, downloaded 'test patterns'. It effects every type of file I've tried.
For me, it began with PE14. I tried various things, including resetting preferences to their default settings, uninstalling PE14 then reinstalling it. Switching between the three options in Colour Management Settings makes no difference.
Eventually, my Son deactivated his copy of Lightroom 5 and came over and tried installing that on my (Windows 10) PC. Exactly the same issue effects any images opened in Lightroom too!
I'm completely at a loss as to what else to try. If anyone has any suggestions I'd very much appreciate it!
Thanks, Pete.

Pete,

Have you calibrated the monitor?

Report · Aug 24, 2018

The problem only occurs when using PE14 or Lightroom 5 though.

If I open an image in MS Paint or any of the other 3 or 4 free image editing apps I have installed, the image looks fine. If I then open the same image in either of the two Adobe apps I have, the image looks really washed out.

Thanks for the input though.