Pen Pressure Opacity Not Working - Surface Pro 7

[nancyu57843502]

I own Adobe Elements 2024 and it's not working properly with my Surface Pro 7 with its pen. 

The pen works just fine with Windows 11 Paint and within the Ink test. Within those programs, I can use pen pressure to control the stroke width/opacity.

There are also problems with misalignment. Sometimes the marks from brushes show up a couple of inches below and to the right of where I thought that I was placing them.

Here's what I've done so far:

1) Set the UI scaling factor to Automatic under Edit /Preferences / Display & Cursor

2) Checked High DPI scaling within system folder C / Programs / Adobe / Photoshop Elements 2021 /PhotoshopElementsEditor.exe / Properties / Compatibility / Changed High DPI settings / check High DPI scaling and under that activate System. Then OK and Apply. Closed everything.
Then opened PSE. 

[Glenn 8675309]

try turning off  windows ink.

[nancyu57843502]

Thanks for the tip Glenn. However, Turning off Windows Ink did not solve the problem. Surface Pro is a very popular laptop/tablet option for Windows users. Numerous people on these forums under different topic threads have asked that this issue be resolved by Adobe. Moderator: Thank you in advance for moving this issue up the priority list. ~ Nancy